Lessons From IT Management: Introduction

For the last ten years, I worked for a health center that serves several underserved populations: the gay and lesbian community, HIV positive patients, and patients that lack sufficient health care.  Over that time, we have built a complex and extensive information system to help support the mission of the organization.
This series is about how [...]

Lessons from IT Mgmt Chapter 1: Information Insecurity

To improve the security of our network, we decided to close port 3389 and no longer publish a Windows terminal server to the internet.  In order to continue to support remote access to our network, we implemented a secure socket layer (SSL) virtual private network (VPN) device that allows users outside of the corporate network [...]

Reducing Health Care Inefficiencies

Can Health IT save us from ourselves?  See the Yahoo Article on another assessment of health care spending in the U.S. and how much money is wasted in service delivery costs.  According to this article, about 1/2 of the spending of the U.S. on health care is wasted in inefficient use of resources.  Now, if [...]

Understanding Health Information Exchange

I recently attended a break out session at the Centricity Healthcare User Group (CHUG) Fall meeting in Washington D.C. on health information exchange (HIE) in Oregon.  HIE is an information system that allows individual health care providers to exchange data with trusted partners about patients shared among the partners.  For example, clinical data about a [...]

Second Life – A Virtual Law Office

Second Life, (click here for their main web site) an online virtual worlds system, is now home to my other law office, which you can visit anytime you like by simply loading Second Life on your computer and going to these coordinates: Mullett (104, 16, 150).  For those of you that are used to online [...]

You Aren’t Working Hard Enough

Lessons from IT Management: Prologue
Published in serial fashion, the blog posts in the Technology | Management section of this blog are some thoughts on managing an IT department from an insider’s perspective.
This series is about where the rubber meets the road when it comes to implementing technology for a lowest common denominator of sorts: office [...]